@book{33198,
	author = {McCroskey, James C.},
	title = {An introduction to rhetorical communication /},
	publisher = {Prentice-Hall,},
	year = {c1986.},
	address = {Englewood Cliffs, NJ :},
	edition = {5th ed.},
	note = {Includes appendices, bibliographical references and indexes.}
}