McCroskey, James C. <br/><br/>
An introduction to rhetorical communication / 
James C. McCroskey. 
 - 5th ed. 
 - Englewood Cliffs, NJ :  Prentice-Hall,  c1986. 
 - xi, 308p. : ill. 
<br/><br/> Includes appendices, bibliographical references and indexes. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication