@book{36476,
	author = {Mullins, Laurie J.},
	title = {Managing people in the hospitality industry /},
	publisher = {Addison Wesley Longman,},
	year = {c1998.},
	address = {Essex :},
	edition = {3rd ed.},
	note = {First published as Hospitality management : a human resources approach, 1992.}
}