@book{37256,
	author = {Rutherfoord, Andrea J.},
	title = {Basic communication skills for technology /},
	publisher = {Prentice Hall,},
	year = {c2001.},
	address = {Upper Saddle River, NJ :},
	edition = {2nd edition},
	note = {Includes bibliographical references, Appendices and index.}
}