Locker, Kitty O. Business communication : building critical skills / Kitty O. Locker, Stephen Kyo Kaczmarch. - 3rd ed. - Boston : McGraw Hill Irwin, 2007. - xxvi, 559 pages; color illustrations. Includes glossary and index. Subjects--Topical Terms: Business communication LC Class. No.: HF 5721 L6 2007 / CL9299