Professional front office management / 
Robert H. Woods...[et al.]. 
 - Upper Saddle River, NJ :  Pearson Prentice Hall,  c2007. 
 - xxvii, 676 p. : ill., figs. 
<br/><br/> Includes glossary and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.