00505nam a2200157 a 450000500170000000800410001710000180005824500600007626000330013630000290016950000330019865000220023165000320025385200310028585200310031620190520022532.0081117s19uu xx 00 eng d10aIsmail, Ahmed10aFront office operations and management /cAhmed Ismail.0 aSingapore :bDelmar,cc2005. axix, 355 p. : figs; ill. aIncludes glossary and index. aHotel management. aHotel front desk personnel. 5National Bookstore7OLOPSC 5National Bookstore7OLOPSC