00578nam a2200157 a 4500 20190520022759.0 140806s19uu xx 00 eng d 9789814441001 Evans, James R. Total quality management / James R. Evans and William M. Lindsay. Pasig City : Cengage Learning Asia Pte. Ltd, 2013. 484 p. : ill. ; 23 cm Includes appendices Total quality management C&E OLOPSC 398.00Php 38900 38900 0 0 0 0 CLLRC CLLRC FIL 2019-05-20 1 HD 62.15 Ev157 2013 CL11076 2021-05-26 00:00:00 2020-01-30 2019-05-20 BK