00743nam a2200205 a 4500 20190520022857.0 170120s19uu xx 00 eng d 9781944659011 Wirtz, Jochen Services marketing : people, technology, strategy / Jochen Writz, Christopher Lovelock. 8th ed. New Jersey : World Scientific, c2016. 783p. ; col. ill. ; 28cm Includes glossary and index Marketing management Professions marketing Service industries marketing Lovelock, Christopher C&E OLOPSC 1895.00Php 39218 39218 0 0 0 0 CLLRC CLLRC CIR 2019-05-20 2 HF 5415.13 W799 2016 CL11438 2026-04-24 13:58:33 2026-04-07 2019-05-20 BK