Masiglat, Annella S. Impact of customer satisfaction on customer loyalty its role on classic Savory's maintenance of high quality standard / Masiglat, Annella S., Nufable, Josh Lawrence Y. - Marikina City: OLOPSC, c2018 - iv, 41 pages: color illustrations; 28cm Includes appendices and references. Approval Sheet Subjects--Topical Terms: Consumer satisfaction.Customer loyalty. LC Class. No.: HF 5415.335 M37 2018 / THE00444