00566nam a22001697a 450000500170000000800410001702000180005804000210007605000310009710000210012824500700014926000280021930000440024750000510029165000310034270000230037320240219103608.0230426b        |||||||| |||| 00| 0 eng d  a9789814633314  6CLRCaCLRCcCLRC  aHD 62.15 E93 2014bCL12207  aEvans, James R.   aTotal quality management /cJames R. Evans and William M. Lindsay  bCengage learning.c2014  axxi, 197 pages:billustrations;c25.5cm  aIncludes bibliographical references and index.  aTotal quiality management.  aWilliam M. Lindsay