Ismail, Ahmed <br/><br/>
Front office operations and management / 
Ahmed Ismail. 
 - Singapore :  Delmar,  2005. 
 - xix, 355 p. :  ill.;  26 cm. 
<br/><br/> Includes glossary and index. 
<br/><br/><label>ISBN: </label>978-981-265-513-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management .<br/>Hotel front desk personnel.
<br/><br/><label>LC Class. No.: </label>FIL TX 911.3 .M27 .I85 2005  / CL13018