Olopsc Library Search for 'Provider:Goodfellow Publishers,'

Tourism and crime : key themes /

]]> Oxford : Goodfellow Publishers, 2010 .
vii, 240 p. : ill. ; 25cm , Includes index 9781906884147

Customer service for hospitality and tourism /

]]> By Hudson, Simon.
Woodeaton, Oxford : Goodfellow Publishers, 2013 .
viii, 303 pages : illustration , Introduction to customer service -- The financial and behavioral impacts of customer service -- Understanding the consumer -- Developing and maintaining a service culture -- Managing service encounters -- The importance of market research -- Building and maintaining customer relationships -- Providing customer service through the servicescape -- The impact of technology on customer service -- The importance of service recovery -- Promoting customer service internally and externally -- Customer service training handbook. 9781908999344

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International spa management : principles and practice /

]]> Wolvercote, Oxford : Goodfellow Publishers Limited, 2017 .
x, 196 p. : ill. ; 25 cm. , Includes bibliographical references and index 978-1-910158-70-8

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The plannning and management of responsible urban heritage destination in Asia dealing with Asian urbanization and tourism forces/

]]> By Walter, Jamieson.
Oxford Goodfellow Publishers, Limited 2019 .
xiv, 220 p.: 25 cm.
9781911396598

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Tourism marketing for small business/

]]> By Pike, Steven.
Oxford: Goodfellow Publishers, Limited, 2018 .
vi, 241 p.; 24 cm.
9781911396352

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Principles of festival management/

]]> Oxford: Goodfellow Publishers, 2019 .
xvii, 296 p.: 25 cm.
9781911396833

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Event impact assessment: theory and methods for event management and tourism/

]]> By Getz, Donald.
Oxford: Goodfellow Publishers Limited 2019 .
x, 237 p,: , Includes bibliographic references and index 23 cm.
9781911635048

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Events management: principles and practice

]]> By Raj, Razaq.
Oxford: Goodfellow Publishers Limited, 2022 .
vi, 356 pages: , Includes index. 24cm..
9781915097194

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